Shipping policy

DELIVERY AND RISK

8.1 ROODE Boards will take the greatest care in shipping the ordered Products.
8.2 ROODE Boards will ship accepted and paid orders as quickly as possible.
8.3 The order will be delivered to the address specified by the Customer. ROODE Boards aims to ship orders on working days within 10 working days after the order has been accepted, ROODE Boards aims to ship accessories within 2 workings days after the order has been accepted. A different term may apply, in which case this term will be indicated during the ordering process. However, the delivery times stated are guidelines and not strict deadlines. ROODE Boards is not liable if delivery times are exceeded.
8.4 If an order contains multiple Products with different delivery times, the longest stated delivery time applies to the entire order, unless otherwise agreed. In principle, ROODE Boards will generally only dispatch an order once all of the Products in that order are ready for delivery.
8.5 The Customer is obliged to take delivery of the purchased Products at the moment they are made available to the Customer by ROODE Boards.
8.6 The risk of damage and/or loss of the Products rests with ROODE Boards until the moment of delivery to the Customer at the specified address, unless expressly agreed otherwise.
8.7 The Customer is obliged to take delivery of the Products at the agreed location(s) at the time that ROODE Boards delivers them or has them delivered, or at the time that they are made available to the Customer in accordance with the Agreement. If the Customer fails to do so, the (extra shipping) costs incurred as a result shall be borne by the Customer.
8.8 If the Customer refuses or fails to provide information or instructions necessary for delivery, the Products intended for delivery will be stored at the expense and risk of the Customer.
8.9 If the Customer has provided an incorrect address for delivery, ROODE Boards shall be entitled to charge the Customer for additional shipping costs, if and insofar as the incorrect address results in additional costs for ROODE Boards.
8.10 ROODE Boards will aim to keep the Website as up to date as possible. If a Product is unexpectedly no longer available, ROODE Boards will contact the Customer within 30 working days of placing the order. The Customer then has the right to terminate the Agreement without costs or to choose another Product.